National Trailer & Towing Association
DanHIRE Trailers are NTTA Quality Secured
What is NTTA Quality Secured ?
A customer care Quality scheme monitored and operated by the NTTA who are the voice of the UK light trailer and towing industry. The scheme promotes:
Industry standards
Workshop best practice
Customer service
Professional workmanship
How does a company become Quality Secured ?
Accepts an independent annual assessment that rates:
Customer service
Workshop practice
Customer complaints
Staff knowledge and company training initiatives
Facilities and equipment
Only successful assessment results that match the stringent QS requirements will allow the award of a QS accreditation certificate to be displayed to the public.
How does Quality Secured help the consumer ?
Gives confidence when using any of our services; peace of mind when purchasing goods; knowledge of doing business with an accredited company who will always try to give the best service possible.
Who recommends NTTA Quality Secured members ?
The scheme is recommended and endorsed by over a million members of the towing public including:
The Caravan Club
The Camping & Caravanning Club
The Automobile Association
The British Horsebox Society
National Trailer & Towing Association www.ntta.co.uk
